Adult Protective Services: 664-6123
Animal Protection: 664-7387 Abandoned, more than 4 dogs/cats per residence
Bridge Repairs:823-4050
Building Codes & Compliance: 664-6500
Child Abuse Hotline: 664-6022
City Assessor: 664-4732
City Council: 664-4268
Code Inspections: 664-6500
Curb Repairs: 823-4050 Ditch Maintenance: 823-4000 Driveway Permits: 664-7306 Environmental Health: 683-2712 Inoperable vehicles on private property, grass/weeds, trash/debris/bulk items on private property, mosquito’s/insects
Existing Structures: 664-6510 Deteriorated/Blighted structures, graffiti
Hazardous Waste Disposal; 623-6610 Health Department: 683-2700
Landscape, medians, & shoulders – maintenance: 441-2435
Library (Lafayette Branch): 441-2842
Litter Control/Prevention: 441-1347 Maps & Plats: 664-4673
Navy Family Services: 441-2102
Norfolk Cares Assistance Center
(non-emergency calls to all City and City-affiliated services–
the place to start if you don’t know who to call): 664-6510
Norfolk Crimeline: 664-4040
Norfolkline: 664-4010 Dial the extensions below to reach your department:
Animals: 101
Animal Laws: 150
Impounded Animal: 153
Decal/Tax Information; 784
Auto Decals: 643
Personal Property Tax: 853
PACE: 551
Library Services: 124
Parks & Recreation: 129
Public Transportation: 142
School Information: 133
Visitors Information: 763
Norfolk Police Department
Emergency calls: 911
Non-emergency calls: 441-5610
Traffic: 441-2215 Inoperable vehicles on public property, expired city stickers, commercial vehicles parked in residential area – 10pm – 6am.
Neighborhood PACE Officer:
664-6900
Occupancy Permit: 664-6500
Parks – operation & maintenance: 441-2435
Pavement Markings: 441-5818
Permit to work in the right-of-way: 664-7306
Poison Control: 1-800-552-6337
Polluting Hotline (spills, dumping): 664-6604
Potholes: 823-4050
Property Lines: 664-4673
Public Works: 441-2952
Potholes, damaged/hazardous sidewalks, improper drainage, streets or bridges, graffiti on city signs: 664-7300
Public Works Engineering Projects: 664-4655
Public Works Community Liaison: 664-4611
Public Works Contract administration: 664-4655
Recycling: 548-2256 or 441-1347
Refuse collection & billing: 441-5813
SPCA: 662-3319
SPSA: 420-4700
Sidewalk repairs: 823-4050
Street Signs: 441-5818
Streets/Sidewalks/Curbs: 441-2952
Storm water billing: 664-4633
Street Flooding/drainage concerns: 823-4000
Street Lights (new installation): 664-7300
Street Lights (burned out): 1-888-667-3000
Street Repairs: 823-4050
Street Sweeping: 823-4000
Suicide Crisis Center: 622-1126
Towing: 441-1062
Traffic Problem Investigations: 664-7300
Traffic Signals & Signs: 441-5818
Tree Planting & Maintenance: 441-2435
Virginia Power: 1-888-667-3000 Street light outage
Voter Registration: 664-4353 Office of the General Register
Waste Management- Special bulk waste pickup: 441-5813
Water & Sewer Billing: 664-6701
Water & Sewer System: 441-2949
Zoning: 664-6502 Trees/shrubs blocking view at corners, operating a business